ServiceNow Managed Services

DxSherpa provides ServiceNow Managed Services to ServiceNow partners and end customers to implement, develop, customize and support ITSM, ITOM, SPM, GRC, Service Portal, Project portfolio management, Performance Analytics and Custom Application Development on NOW platform.

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ServiceNow Managed Services

ServiceNow Managed Services

DxSherpa provides ServiceNow Managed Services to ServiceNow partners and end customers to implement, develop, customize and support ITSM, ITOM, SPM, GRC, Service Portal, Project portfolio management, Performance Analytics and Custom Application Development on NOW platform.

Get ServiceNow Managed Services
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Address the Issues Related to ServiceNow Managed Services

SERVICENOW MANAGED SERVICES – REDUCE TCO, TIME TO MARKET AND SKILL GAP

SERVICENOW MANAGED SERVICES – REDUCE TCO, TIME TO MARKET AND SKILL GAP

With ServiceNow Managed Services, companies can utilize their ServiceNow Resources to their max potential while increasing overall productivity and efficiency. Check out how we helped a company implement complete ITSM Stack.

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DxSherpa Technologies ServiceNow Managed resources service deals with IT resourcing and management. The service focuses on providing ServiceNow consultants and developers remotely to any organization either full-time or on-hourly basis as per their requirements. As deep-rooted technology consultants, we understand ServiceNow has created a deep rooted impact on the IT industry across the globe. Our engagements focus on letting you connect with dedicated ServiceNow ITSM, ITOM, SPM, SecOps, CSM and Automation developers for faster, better and robust engagement with digital workflows.

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Resource Delivery Models - ServiceNow Managed Services

ServiceNow Resource Delivery Models

ServiceNow Resource Delivery Models

Any model can be engaged based on customer’s specific requirement for support. The resources provided have skills from L1 to L4. DxSherpa consultants are ITIL and ServiceNow trained for various staffing needs of our partners and customers and are available on both.

Resource Delivery Models - ServiceNow Managed Services
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Fixed Cost Resource Engagement

Ensure the quality of the product with a defined time-line with a fixed price for the project implementation. During development, we provide phase-wise delivery and keep up with the delivery schedules. Consider it as one of the most effective and convenient models to cut down on your costs and stay within budget.

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Time & Material
Engagement

Ensure the quality of the product with supported agile development process which demand flexibility during implementation. we follow a sorted project management process based on a daily/weekly reporting system, without any complexity. We charge the client based on the number of hours dedicated by each resource.

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ADVANTAGES OF SERVICENOW MANAGED SERVICES

ADVANTAGES OF SERVICENOW MANAGED SERVICES

Advantages of Hire-a-ServiceNow-Developer Service

ServiceNow Certified Consultants: The major advantage of taking managed services from DxSherpa is the fact that due to our various implementation capabilities we have established a good skillset to handle different level of work at L1, L2 and L3 level in the ServiceNow domain.

On Time, Everytime: We ensure that the queries get responded in very minimal time and are resolved based on customer’s priority.

Flexible Engagement: Engineers are finalized on the basis of dedicated or shared team model whichever has been agreed with the customer.

Customer First: The engineers are available for support in various shifts based on customer location and requirement. (e.g. 9*5 or 12*5 or 24*5 or 24*7 support)

SERVICENOW MANAGED SERVICES – FOR COMPLETE SERVICENOW SUPPORT

SERVICENOW MANAGED SERVICES – FOR COMPLETE SERVICENOW SUPPORT

New technologies bring powerful opportunities for any company. But, they also introduce unforeseen challenges. ServiceNow customers need to completely explore and leverage the power of the Now platform to manage costs, ensure alignment, and easily adapt to change.

Our team of 300+ ServiceNow consultants and more than 100+ certified team dedicated to the Now platform can make the world of work, work better for you.

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Blog

Benefits of ServiceNow Managed Services

Benefits of ServiceNow Managed Services

The major benefits of Managed Services from DxSherpa is the fact that due to our various implementation capabilities we have established a good skill level to handle various issues at L1, L2 and L3 level operational support. We ensure that the issues get responded in very minimal time and are resolved based on the priority basis.

Engineers are finalized on the basis of dedicated or shared team model whichever has been agreed with the customer. The engineers are available for support in various shifts based on customer location and requirement. (e.g 9*5 or 12*5 or 24*5 or 24*7 support). SLA’s are agreed with the customer.

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Why DxSherpa over other partners in ServiceNow?

Why DxSherpa over other partners in ServiceNow?

Our Differentiators With ServiceNow Features
  • 50% companies do not believe their issues are not being taken seriously. But, our priority resource allocation depending upon the requirements makes sure that your project is never on the backburner.

  • 70% teams demand purposeful work. With our Zero risk model for partners on managing the resource as DxSherpa is responsible for managing resource requirements, their needs etc.

  • Shortage of developers worldwide, with more than 300 ServiceNow Consultants we don’t think you need to worry!

  • 95% CIOs are worried about the Platform roadmaps. With our consultative approach for managing the entire project and ensuring that implemented modules meet the business requirements we align to industry best practices and make sure your vision is met on time.

  • Of course the basics are set, we have a ready pool of skilled resources available to meet any requirements of the project ranging from L1-L4 and also, we provide quick replacements to clients including enablement of replacement resource by carry out shadowing and reverse shadowing.

Our Differentiators With ServiceNow Features

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Want to know more about ServiceNow Managed Services?

Want to know more about our ServiceNow Managed Services

Today, every organization needs to be a digital; powered by data, running in a multi-cloud world and ready to take on anything. With our ServiceNow team we can help you prepare and create your digital future today.

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ServiceNow Managed Services