ServiceNow Managed Services

DxSherpa Provides ServiceNow Managed Services to ServiceNow partners and end customers to implement, develop, customize and support ITSM, ITOM, ITBM, GRC, Service Portal, Project portfolio management, Performance Analytics and Custom Application Development on NOW platform.

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ServiceNow Managed Services

ServiceNow Managed Services

DxSherpa Provides ServiceNow Managed Services to ServiceNow partners and end customers to implement, develop, customize and support ITSM, ITOM, ITBM, GRC, Service Portal, Project portfolio management, Performance Analytics and Custom Application Development on NOW platform.

Get ServiceNow Managed Services
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Address the Issues Related to ServiceNow Managed Services

SERVICENOW MANAGED SERVICES – IMPROVE KNOWLEDGE, COST, QUALITY & SERVICE

SERVICENOW MANAGED SERVICES – IMPROVE KNOWLEDGE, COST, QUALITY & SERVICE

With ServiceNow Managed Services, you can transform your ServiceNow Resources to increase overall productivity,efficiency and resolve issues faster.

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Resource Delivery Models - ServiceNow Managed Services

ServiceNow Resource Delivery Models

ServiceNow Resource Delivery Models

Any model can be engaged based on customer’s specific requirement for support. The resources provided have skills from L1 to L4. DxSherpa consultants are ITIL and ServiceNow trained for various staffing needs of our partners and customers and are available on both.

Resource Delivery Models - ServiceNow Managed Services
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Fixed Cost Resource Engagement

Ensure the quality of the product with a defined time-line with a fixed price for the project implementation. During development, we provide phase-wise delivery and keep up with the delivery schedules. Consider it as one of the most effective and convenient models to cut down on your costs and stay within budget.

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Time and Material Engagement

Ensure the quality of the product with supported agile development process which demand flexibility during implementation. we follow a sorted project management process based on a daily/weekly reporting system, without any complexity. We charge the client based on the number of hours dedicated by each resource.

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ServiceNow Managed Services: For Easy Development & Maintenance

ServiceNow Managed Services: For Easy Development & Maintenance

New technologies bring powerful opportunities for enterprises, they also introduce challenges. ServiceNow customers face key challenges such as not being able to fully explore and leverage the power of the ServiceNow platform.

DxSherpa technologies has 330+ ServiceNow consultants and more than 100+ certified team dedicated to the Now platform.

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Benefits of ServiceNow Managed Services

Benefits of ServiceNow Managed Services

The major benefits of Managed Services from DxSherpa is the fact that due to our various implementation capabilities we have established a good skill level to handle various issues at L1, L2 and L3 level operational support. We ensure that the issues get responded in very minimal time and are resolved based on the priority basis.

Engineers are finalized on the basis of dedicated or shared team model whichever has been agreed with the customer. The engineers are available for support in various shifts based on customer location and requirement. (e.g 9*5 or 12*5 or 24*5 or 24*7 support). SLA’s are agreed with the customer.

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OUR DIFFERENTIATORS WITH SERVICENOW MANAGED SERVICES:

OUR DIFFERENTIATORS WITH SERVICENOW MANAGED SERVICES:

Following are the ServiceNow features of Managed resource Services that add value to your business needs:

Our Differentiators With ServiceNow Features
  • Priority resource allocation depending upon the requirements

  • Ready pool of skilled resources available to meet any requirements of the project ranging from L1-L4

  • Zero risk on partners for managing the resource as DxSherpa is responsible for managing resource requirements, their needs etc.

  • Quick replacements provided to clients including enablement of replacement resource by carry out Shadowing-Reverse shadowing

  • Consultative approach for managing the entire project and ensuring that implemented modules meet the business requirements and align to industry best practices

Our Differentiators With ServiceNow Features

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Want to know more about our ServiceNow Managed Services

Want to know more about our ServiceNow Managed Services

Today, every organization needs to be a digital organization; powered by data, running in a multi-cloud world and ready to take on anything. We can help you prepare and create your digital future today.

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ServiceNow Managed Services