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IT Operation Management with ServiceNow

ServiceNow ITOM is a comprehensive solution to modern technology challenges such as integrating disparate IT processes, resolving service outages quickly, and simplifying cloud complexities by improving stakeholder visibility and control of an organization’s data, investments, projects, and workforce

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IT Operation Management with ServiceNow
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Improve efficiency with ServiceNow ITOM

Improve efficiency with ServiceNow ITOM

ServiceNow IT Operations Management encompasses services, processes, and best practises for ensuring the availability, efficiency, and performance of IT operations. ServiceNow ITOM assists organizations in reducing infrastructure spending, improving resource utilization, and mitigating risks.

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With ServiceNow ITOM in place, your team will be able to leverage applications like Service Mapping to quickly find the problem source, use ServiceNow Discovery to understand exactly what went wrong, and use Operational Intelligence to make a swift, educated decision with the right data. If you had already adopted ServiceNow ITOM, your IT team could have used Orchestration and prevented the update failure entirely. By reducing the frequency of outages, resolving issues more quickly, and offering your IT staff and users a better user experience, ServiceNow ITOM is the premier solution for your business.

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Benefits of ServiceNow IT Operation Management

Improve Productivity with ServiceNow ITBM

ServiceNow ITOM Modernize IT operations by providing visibility, insights, and intelligent remediation. Some of the benefits are:

  • IT service availability improvement through ongoing service health monitoring and advanced failure impact analysis.

  • IT unit productivity increase for faster task execution and the minimization of error-prone manual activities.

  • IT cost reduction due to efficient cloud resource consumption and the optimal IT team’s effort distribution.

Improve Productivity with ServiceNow ITBM
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Looking to get started with an ServiceNow ITOM Platform?

Looking to get started with an ServiceNow ITOM Platform?

Don’t just take our word for it; look at how organizations like yours are using IT Operations Management to make work better for people.

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ServiceNow’s ITOM solution aims at delivering three important aspects for your ITOps team – service visibility, service availability and service agility. By implementing ITOM solution, you can gain end-to-end visibility into business services and underlying infrastructure, improve the health of the services, and introduce automation to increase the pace of your service delivery.

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ITOM Modules for ServiceNow

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DISCOVERY

Provide a single system of record for your entire IT infrastructure, including on-premises & public/private clouds.

Orchestration

Our approach will enable your ServiceNow CMDB as a single source of truth for IT infrastructure.

Event Management

Predictive machine learning and custom integration with tools to achieve uninterrupted service availability.

Service Mapping

Our BI configures your services dashboard to understand the underlying infrastructure mapped with the services.

Configuration Management

Our approach will enable your ServiceNow CMDB as a single source of truth for IT infrastructure.

And Many More

ServiceNow Hybrid Cloud Management

ServiceNow hybrid cloud management provides three key solutions to enterprises adopting cloud: faster delivery of cloud resources, ensures governance on hybrid cloud environments, and provides visibility on cloud resource utilization. To implement this cloud management module, you need a right vendor with experience and expertise on both ServiceNow and also the Cloud Services (Azure, AWS, and Google Cloud). Aspire Systems has set up a Centre of Excellence (CoE) for cloud and has certified experts on all cloud platforms. By combining our NOW platform and cloud expertise, we can offer a hassle-free solution to easily manage your entire hybrid cloud infrastructure.

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Let us guide you in the ServiceNow ITOM journey

In today’s digital environment, ongoing innovation is critical to your success. Modernizing your IT infrastructure is key to driving innovation, improving customer experiences, boosting reliability and security, and staying competitive.

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