IT leaders are constantly managing the demand, priority and funding of their teams. ServiceNow IT Business Management with DxSherpa technologies enables them to deal with challenges and helps organizations to manage and develop their core business services through digital workflows. IT Business Management helps businesses to achieve their targets by improving the three core aspects of any delivery pipeline – Visibility, Alignment, and Speed. The ServiceNow ITBM comes with a set of powerful tools such as Project Portfolio Management, Application Portfolio Management, Agile Development, Finance Management and so forth
Benefits of IT Business management with ServiceNow
ServiceNow ITBM improves the alignment of business services, accelerates service delivery, and offers visibility. Forrester Research interviewed ServiceNow ITBM customers and identified the following as key benefits of ServiceNow ITBM :
- Unified Platform
- Digital and Flexible Workflows
- Immense Configurability
Looking to get started with an ServiceNow ITBM Platform?
Highlights of IT Business Management with ServiceNow
Align applications with business goals and priorities
With ServiceNow Application Portfolio Management (APM) , get visibility into your applications to manage costs, ensure alignment, and easily adapt to change
Align work to goals and strategy to ensure you work on the right projects
Project Portfolio Management(PPM) manages your entire project life cycle from idea to execution across your technology and business portfolios. This comprehensive solution includes applications to help you manage your project portfolio, resources, demands , timecards, ideas, and agile delivery.
Engage employees for the next big ideas
With Innovation Management, enable your employees to submit ideas for new products and features. Track and covert ideas to demands, projects , stories, and other SFAe work items to deliver business outcomes with speed and agility, all from one location.
Simplify your funding workflow
Enhanced and simplified processes for top-down and bottom-up funding makes it easier for you to request and allocate funds to investments
Gain visibility into Software Development Life Cycle
The ServiceNow Agile Development and Scale Agile Framework(SAFe) application enable you to manage scrum, hybrid, or watefall development efforts throughout the cycle, from inception through testing and development.
ServiceNow ITBM offers an extensive set of features consolidated into 4 segments: Project and Portfolio Management, Application Portfolio Management, Agile Development and Test, and IT Financial Management.
ITBM Modules for ServiceNow
Demand Management
identifying, prioritizing and authorizing IT improvement ideas called demands
Project Management
initiating, planning and executing projects based on approved demands
Portfolio Management
logically grouping & managing connected programs, project and demands as high-level portfolios
Program Management
managing closely related projects and demands as single programs
Resource Management
distributing resources among projects and maintaining their availability
Agile Development
executing development tasks as part of product- or project-based development efforts
Financial Planning
predicting and allocating budget for projects ,portfolios and programs
Financial Charging
tracking IT costs associated with business units and their requests
Financial Modelling
monitoring how money is spent in IT to improve cost reduction
Test Management 2.0
orchestrating testing efforts associated with Agile Development
Time Tracking
tracking costs for each task within ServiceNow ITBM by recording work time spent on it
And Many More
Case Study
