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Servicenow ITBM

IT leaders are constantly managing the demand, priority and funding of their teams. ServiceNow IT Business Management with DxSherpa technologies enables them to deal with challenges and helps organizations to manage and develop their core business services through digital workflows. IT Business Management helps businesses to achieve their targets by improving the three core aspects of any delivery pipeline – Visibility, Alignment, and Speed. The ServiceNow ITBM comes with a set of powerful tools such as Project Portfolio Management, Application Portfolio Management, Agile Development, Finance Management and so forth

Benefits of IT Business management with ServiceNow

ServiceNow ITBM improves the alignment of business services, accelerates service delivery, and offers visibility. Forrester Research interviewed ServiceNow ITBM customers and identified the following as key benefits of ServiceNow ITBM :

  • Unified Platform
  • Digital and Flexible Workflows
  • Immense Configurability

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Highlights of IT Business Management with ServiceNow

Servicenow ITBM

Align applications with business goals and priorities

 With ServiceNow Application Portfolio Management (APM) , get visibility into your applications to manage costs, ensure alignment, and easily adapt to change

Servicenow ITBM

Align work to goals and strategy to ensure you work on the right projects 

Project Portfolio Management(PPM) manages your entire project life cycle from idea to execution across your technology and business portfolios. This comprehensive solution includes applications to help you manage your project portfolio, resources, demands , timecards, ideas, and agile delivery.

Servicenow ITBM

Engage employees for the next big ideas

With Innovation Management, enable your employees to submit ideas for new products and features. Track and covert ideas to demands, projects , stories, and other SFAe work items to deliver business outcomes with speed and agility, all from one location.

Servicenow ITBM

Simplify your funding workflow

Enhanced and simplified processes for top-down and bottom-up funding makes it easier for you to request and allocate funds to investments

Servicenow ITBM

Gain visibility into Software Development Life Cycle 

The ServiceNow Agile Development and Scale Agile Framework(SAFe) application enable you to manage scrum, hybrid, or watefall development efforts throughout the cycle, from inception through testing and development.

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Servicenow ITBM

ServiceNow ITBM offers an extensive set of features consolidated into 4 segments: Project and Portfolio Management, Application Portfolio Management, Agile Development and Test, and IT Financial Management.

ITBM Modules for ServiceNow

Demand Management

identifying, prioritizing and authorizing IT improvement ideas called demands

Project Management

initiating, planning and executing projects based on approved demands

Portfolio Management

logically grouping & managing connected programs, project and demands as high-level portfolios

Program Management

managing closely related projects and demands as single programs

Resource Management

distributing resources among projects and maintaining their availability

Agile Development

executing development tasks as part of product- or project-based development efforts

Financial Planning

predicting and allocating budget for projects ,portfolios and programs

Financial Charging

tracking IT costs associated with business units and their requests

Financial Modelling

monitoring how money is spent in IT to improve cost reduction

Test Management 2.0

orchestrating testing efforts associated with Agile Development

Time Tracking

tracking costs for each task within ServiceNow ITBM by recording work time spent on it

And Many More

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Case Study

Enhance IT Service Experience
With the Now platform, DxSherpa technologies reduced costs and streamlined workflows for the client. One example being we broke down incidents by service type through a simple drop down rather than filling a complete form for the same.
View Case Study
Servicenow ITBM

Let us guide you in the ServiceNow ITBM journey

In today’s digital environment, ongoing innovation is critical to your success. Modernizing your IT infrastructure is key to driving innovation, improving customer experiences, boosting reliability and security, and staying competitive.

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