The COVID-19 pandemic has disrupted the supply chain in the manufacturing industry throughout the world. Along with that, it has also catalyzed a shift towards digital purchase of goods which allows most manufacturers to have an efficient supply chain system. Apart from the pandemic, manufacturers in general also face a long list of supply chain challenges to meet the increasing customer expectations and world-class competition. As there exists an interconnection between the processes, any kind of service delays can have a domino-effect on the supply chain. To tackle this problem, operations must be made smarter, more efficient, and less wasteful.
ServiceNow provides a single unified platform which takes care of the entire business operation by providing an end-to-end connectivity and management option. This enhances both the customer and supplier relationship in terms of information sharing and access of vital data in real time. It drives customer engagement which in turn creates a direct feedback loop, ensuring quick resolution of core business challenges and waste minimization. ServiceNow also provides in-depth analysis to ensure growth and efficiency at every step, ensuring identification of new revenue streams and boosting customer satisfaction. As a result, you can deliver service that drives customer loyalty and meets rising customer expectations at scale.
SINGLE UNIFIED SYSTEM
SINGLE UNIFIED SYSTEM
ServiceNow provides a data driven approach to study a complex supply chain which is paramount to predicting disruption. It helps in reducing risk and ensures increased supply chain efficiency. With ServiceNow, manufacturers can unlock the full benefits of digital transformation with a unified system of action.
A single unified system which gives resellers and your team one place to manage processes and touchpoints in their relationship with you.
Modernize Systems and Processes
Modernize Systems and Processes
ServiceNow provides a smarter way of workflow: The omni-channel platform digitizes the entire value chain by providing world-class experience to customers. Real time monitoring of business modules helpsrecognize potential bottlenecks before they occur and allow manufacturers to take corrective measures. ServiceNow provides digital enterprise solutions to meet the rising expectations of customers, dealers, and distributors.
Accelerating Digital
Transformation in Manufacturing
Accelerating Digital
Transformation in Manufacturing
Highlights of ServiceNow
for Manufacturers
Highlights of ServiceNow
for Manufacturers
Benefits of ServiceNow Manufacturing Platform
Benefits of ServiceNow Manufacturing Platform
CUSTOMERS
A personalized portal dashboard which offers a one stop location to place an order, to check status, initiate changes or cancellations, track the payment of invoices, as well as receive delivery. It also provides reverse logistics solutions for order returns.
DEALERS AND DISTRIBUTORS
Dealers and distributors have access to crucial data at hand to make forecasts and inventory planning to ensure that stocks are maintained in an efficient manner. Payment, invoices, pricing lists, SKUs, sales collaterals, samples and deliverables can be precisely tracked with ease.
Webinar
ServiceNow : Enabling digital transformation in manufacturing industry
ServiceNow : Enabling digital transformation in manufacturing industry
Customer expectations and solving customer pain points are still the main drivers for digital transformation within companies. With eCommerce for manufacturers, CRM, and ERP platforms, customer data is more visible than ever and cannot be ignored by manufacturers in their transformation initiatives.
How ServiceNow works for
Dealers and Distributors
How ServiceNow works for
Dealers and Distributors
Blog
ServiceNow Launches Manufacturing Solutions to Power New Era of Smart Manufacturing
ServiceNow Launches Manufacturing Solutions to Power New Era of Smart Manufacturing
Manufacturers are under tremendous pressure. Poor maintenance strategies can reduce a plant’s overall productive capacity by 5% to 20%. Recent studies also show that unplanned downtime is costing industrial manufacturers an estimated $50 billion each year. The skills gap may leave an estimated 2.4 million positions unfilled and put $2.5 trillion in manufacturing GDP at risk over the next decade.
