The pandemic has disrupted the supply chain in the manufacturing industry throughout the world and catalyzed a shift towards digital purchase of goods, which allows most manufacturers to have an efficient supply chain system. Besides the pandemic, manufacturers face a long list of supply chain challenges to meet the increasing customer expectations and world-class competition. As an interconnection exists between the processes, any service delays can have a domino effect on the supply chain. To tackle this problem, operations must be made smarter, more efficient, and less wasteful.
ServiceNow provides a single unified platform, which takes care of the entire business operation by providing an end-to-end connectivity and management option. This enhances both the customer and supplier relationship due to information sharing and access to vital data in real-time. It drives customer engagement, which creates a direct feedback loop, ensuring quick resolution of core business challenges and waste minimization. ServiceNow also provides in-depth analysis to ensure growth and efficiency at every step; ensuring the identification of new revenue streams and boosting customer satisfaction. As a result, you can deliver service that drives customer loyalty and meets rising customer expectations at scale.
SINGLE UNIFIED SYSTEM
SINGLE UNIFIED SYSTEM
ServiceNow provides a data driven approach to study a complex supply chain which is paramount to predicting disruption. It helps in reducing risk and ensures increased supply chain efficiency. With ServiceNow, manufacturers can unlock the full benefits of digital transformation with a unified system of action.
A single unified system which gives resellers and your team one place to manage processes and touchpoints in their relationship with you.
Modernize Systems and Processes
Modernize Systems and Processes
ServiceNow provides a smarter way of workflow: The omni-channel platform digitizes the entire value chain by providing a world-class experience to customers. Real-time monitoring of business modules helps recognize potential bottlenecks before they occur and allow manufacturers to take corrective measures. ServiceNow provides digital enterprise solutions to meet the rising expectations of customers, dealers, and distributors.
Accelerating Smart Manufacturing
with Digital Workflows
Accelerating Smart Manufacturing with Digital Workflows
Highlights of ServiceNow Digital Workflows
for Smart Manufacturing
Highlights of ServiceNow Digital Workflows for Smart Manufacturing
Benefits of ServiceNow Manufacturing Platform
Benefits of ServiceNow Manufacturing Platform
CUSTOMERS
A personalized portal dashboard, which offers a one-stop location to place an order, check status, initiate changes or cancellations, track the payment of invoices, and receive deliveries. It also provides reverse logistics solutions for order returns.
DEALERS AND DISTRIBUTORS
Dealers and distributors have access to crucial data to make forecasts and inventory planning to ensure that stocks are maintained efficiently. Payment, invoices, pricing lists, SKUs, sales collaterals, samples, and deliverables can be precisely tracked with ease.
Webinar
ServiceNow : Enabling digital transformation in manufacturing industry
ServiceNow : Enabling digital transformation in manufacturing industry
Customer expectations and solving customer pain points are still the main drivers for digital transformation within companies. With eCommerce for manufacturers, CRM, and ERP platforms, customer data is more visible than ever and cannot be ignored by manufacturers in their transformation initiatives.
How ServiceNow Digital Workflows Work
for Smart Manufacturers
How ServiceNow Digital Workflows Work for Smart Manufacturers
Blog
Digital transformation in Manufacturing – Manufacturing Will Never Be the Same Again!
Digital transformation in Manufacturing – Manufacturing Will Never Be the Same Again!
ServiceNow provides a single-unified service platform for activities related to the value chain to meet the rising customer expectations at scale with a world-class experience. It gives an edge to manufacturers to rise above industry standards as it improves customer and supplier relationships in terms of information sharing and real-time access to crucial data.
