Eliminate frustration and improve employee engagement with efficient, intelligent services
Business Case for ServiceNow Service Mapping
DxSherpa Team implemented ServiceNow discovery tool to populate infrastructure CI’s and relationships. The customer was focused to shift from managing servers to managing services. The core challenge of the customer was visibility of health and checkpoints in the services.
Let us guide you in the Customer transformation journey
In today’s digital environment, customer is focal point critical to your success. Modernizing your Customer service infrastructure is key to drive innovation, improving customer experiences and staying relevant in the market.