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News & Events

Customer Journey Re-defined

5 Aug 2022 | 06:30 PM Onwards
Sofitel, BKC, Mumbai

Customer Journey Re-defined

News & Events

Customer Journey Re-defined

5 Aug 2022 | 06:30 PM Onwards
Sofitel, BKC, Mumbai

Business operations have benefited from digital transformation in the finance sector. It has created chances for quicker, more affordable operations, meeting regulatory deadlines, enhancing the customer and employee experience, and maintaining competitiveness. As a result, it is now a business strategy rather than a technical plan.

Since they are the custodians of crucial information, the finance function is required to manage real-time statistics, generate forecasts, and support strategic plans and decisions. This information includes information about sales, order fulfilment, supply chains, customer demand, legal requirements, and business performance.