Overall Experience : 4 to 9 Years
Required Location : Bangalore (Should be ready to travel- Domestic)
Job Description :
Service Now developer will be partof Information Management (IM) function. The developer should have hands-on experience on both development and support of Servicenow applications and would be working in close cooperation of the application owner and architect. The developer would play a key role in managing and maintaining a sound production environment. In addition, the consultant should be experienced in end to end incident / problem management. The consultant will work in an international, distributed and multi-functional team; using an agile mindset and methodology.
◉ Service now implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset).
◉ Strong experience in Integrations with 3rd party tools using (web services, SOAP, email, MID, etc…).
◉ Hands-on experience working with relational databases.
◉ Experience developing ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros,
◉ Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules
◉ ServiceNow administration experience.
◉ ServiceNow Certified Application Developer is a plus.
◉ Build service requests from customer requirements including requests, request items and tasks using workflows -to manage data flows from the customer to the support teams providing the service.
◉ Uses scripting tools and Servicenow functionality to create scripts to automate rote tasks being done in Service Now.
◉ Performs integrations and process automation using Servicenow Orchestration.
◉ Load, manipulate and maintain data between Service-now and other systems.
◉ Thorough understanding of ITIL/ITSM processes
◉ Performs system and integration testing with sample and live data Monitor health, usage and overall compliance of the application.
◉ Hands-on design, development and deployment experience with the Servicenow platform
Immediate joiners/people serving notice period are preferred.