Should you invest in the technology like ServiceNow?
Should you invest in the technology like ServiceNow?
About the Top Strategic Technology trends 2021 Report
The Gartner top strategic technology trend 2021 is a representation of the perceived value of a technology trend or innovation—and its relative market promotion (eg. ServiceNow, BMC etc.). This report can help you understand how the perceived value of a given platform or technology evolves over the course of its maturity lifecycle. The maturity lifecycle accounts for several phrases: the initial (over-)enthusiasm of the industry when the technology is introduced, followed by a phase of mass adoption when we begin to evaluate the promised value, and, later, a maturity phase when the technology is improved.
How can the Top Strategic Technology trends 2021 Report Help You
This year’s trends fall under three themes: People centricity, location independence and resilient delivery.
- People centricity: Although the pandemic changed how many people work and interact with organizations, people are still at the center of all business. And they need digitaliized processes to function in today’s environment.
- Location independence: COVID-19 has shifted where employees, customers, suppliers and organizational ecosystems physically exist. Location independence requires a technology shift to support this new version of business.
- Resilient delivery: Whether a pandemic or a recession, volatility exists in the world. Organizations that are prepared to pivot and adapt will weather all types of disruptions.
Artificial Intelligence for IT Operations with ServiceNow
Understanding the ServiceNow Impact on Indsutry
Increased demand for AIOps platform capabilities is fueled by the growing need to intelligently drive the acceleration and automation of IT operations functions through analysis of both historical and real-time data.
Artificial intelligence for IT operations (AIOps) platforms combine big data and machine learning through ServiceNow platform to support of all primary IT operations functions through the scalable ingestion and analysis of the ever-increasing volume, variety and velocity of data generated by IT operations.
Software expenditures continue to grow and remain a top IT expense for most organizations. At the same time, software vendor audits are still prevalent, as they continue to underpin revenue; this is likely to disrupt organizations with unplanned expenditures.
Software asset management (SAM) tools like ServiceNow help maintain compliance with licensing agreements and optimize software spending by identifying opportunities to reuse software, by monitoring consumption and providing data to improve software negotiations. They facilitate this by aggregating organization’s entitlement and consumption data, and then reconcile it in order to establish an effective license position (ELP).
