Title : ServiceNow Release & Platform Governance
Overall Experience : 7+ years
Education: Bachelor of Engineering (BE) or Bachelor of Technology (B Tech) or Master of Computer Application (MCA) from a reputed institute/university
Job Description :
- Minimum 7 yrs of ITSM Exp
- Strong understanding of ServiceNow platform architecture, applications and modules
- Experience with integrations between ServiceNow and other tools/systems
- Experience/exposure to ServiceNow HealthScan Tool & Report
- Worked on Platform Performance issues & End User Experience
- Performed Instance Cloning (pre & Post cloning steps)
- Performed ServiceNow Instance Upgrade
- Hands-on development experience with SOAP, RESTful API, scripting with ServiceNow.
- Developed Custom/Scoped Apps
- Enable Developers by providing best practices, designs, code reviews, solution advice etc.
- Proficient in Agile development and all phases of the Application Development Lifecycle
- Must be Service Now Certified
- Must be ITIL Certified
- Hands on experience on other Non ITSM suite – ITBM, HRSD, CSM, and GRC is preferred.