Title : ServiceNow Release & Platform Governance

Overall Experience : 7+ years

Education: Bachelor of Engineering (BE) or Bachelor of Technology (B Tech) or Master of Computer Application (MCA) from a reputed institute/university

Language: English

Job Description :

  • Minimum 7 yrs of ITSM Exp
  • Strong understanding of ServiceNow platform architecture, applications and modules
  • Experience with integrations between ServiceNow and other tools/systems
  • Experience/exposure to ServiceNow HealthScan Tool & Report
  • Worked on Platform Performance issues & End User Experience
  • Performed Instance Cloning (pre & Post cloning steps)
  • Performed ServiceNow Instance Upgrade
  • Hands-on development experience with SOAP, RESTful API, scripting with ServiceNow.
  • Developed Custom/Scoped Apps
  • Enable Developers by providing best practices, designs, code reviews, solution advice etc.
  • Proficient in Agile development and all phases of the Application Development Lifecycle
  • Must be Service Now Certified
  • Must be ITIL Certified
  • Hands on experience on other Non ITSM suite – ITBM, HRSD, CSM, and GRC is preferred.