Title : Servicenow Functional consultant

Overall Experience : 4+ years

Education: Bachelor of Engineering (BE) or Bachelor of Technology (B Tech) or Master of Business Administration

Language: English

Job Description :

  • Work with customers gathering requirements, create project plans, communicate estimates, and testing finished products to ensure customer requirements are met
  • Provide clear requirements to developer.
  • Validation of the data in reports, widgets, dashboards build by developer
  • Understands all ITIL, Asset, CMDB processes within Service Now
  • Understanding of and experience working with IT Service Management processes (especially ASSET and CMDB)
  • Evaluate, test and recommend new opportunities for enhancing our software and IT processes
  • Strong writing, communication and presentation skill
  • Good Inter personal behavioral pattern and experience to interact with customer
  • Service Now certification( not mandatory)
  • ITIL certified
  • Agile trained/certified