‘YOU’ MAKE A DIFFERENCE
Sushil Chaudhari
Sr. CSM Consultant
I am proud to say that I will soon be celebrating my 10th anniversary working at DxSherpa family! I joined as an engineer and from the start have been impressed how everyone works with goal- oriented approach. I truly enjoy coming to work.At DxSherpa Technologies,…Read More
Meet the
DxSherpa Fam
From entry-level to leadership, our diverse collective of people and talent innovate together to improve the way the world works and lives. Meet our innovators in action. See what a day in the life is like at DxSherpa.
KNOW ABOUT
THE RECRUITMENT PROCESS
DxSherpa Technologies with ServiceNow follows a core value recruitment process
Working with us is an amazing Experience but, to join the family all the candidates need to follow a defined process. Our process defines if you are the right fit for the job according to your values and skill sets
Benefits of working with us
Learn from Expert Team
Work with the best developers and architects in the industry
Colleague Diversity
Work with colleagues from across the globe
Competitive Salary
We value your hard work
Health Insurance
We take care of you and your family
Grow your Career
Work across industry modules and gain ServiceNow Certifications
Flexible work structure
Work with us from anywhere across the globe
CURRENT OPENINGS
People Manager Duties and Responsibilities Exp: 6-7 years
People Manager Duties and Responsibilities
Title : People Manager Duties and Responsibilities
Experience : 6-7 Years
Position: 2
Personnel management: should be capable to supervise and evaluate employees, all of which require strong management skills
Communication skills: excellent verbal and written communication skills are essential for this job
Analytical thinking: excellent analytical skills to evaluate employees
Interpersonal skills: should be able to effectively communicate with employees about their needs and concerns
Attention to detail: excellent observation and attention skills
Assess Staffing Needs: should be able to assess the business’s staffing needs and determine how many employees are needed to meet the mark
Evaluate Employees: should regularly evaluate employees to determine how well they’re fulfilling their job and whether or not they’re meeting company standards for professionalism, attendance, and work performance.
Supervise Staff: People managers should supervise all staff members to determine how well they function in their jobs on a day-to-day basis. This includes creating written evaluations for other management staff to read.
Process Employee Leave and Vacation Requests: Capable of effectively managing leaves & pass this information to relevant managers and supervisors.
Manage Employee Relations: Should be able to understand employees problem they have with co-workers and managers, and raise it with upper-level management.
Advise Upper Management: should understand various organizational level policies, issues concerning sexual harassment, employee relations, and other staff matters & raise it with upper management on timely manner.
Sales Operational Support Exp: 5-7 years
Sales Operational Support
Title : Sales Operational Support
Overall Experience : 5-7 Years
No of Position: 1
Job description: Work with the sales team to gather, analyze and align the requirements within our Salesforce CRM and other analytical tools to meet key business objectives.
Roles and Responsibilities:
- Identify gaps & provide recommendations for data quality improvements including process changes & data cleansing.
- Work closely with leadership and sales team to identify systems, data, or process needs that can drive revenue growth; streamline the sales process.
- To drive process improvement initiatives.
- Directly responsible for new and existing sales reporting including dashboard development on Salesforce.
- Salesforce administration includes setup, roles & profiles, permissions, record types, user management, object relationships including custom fields & functions & maintenance.
- Take charge of sales force automation projects.
- Manage Salesforce data and other integrations.
- Understanding about Account Management, Opportunity Management & Pipeline forecasting.
- Support and produce weekly, monthly, and quarterly sales reporting deliverables to the organization.
- Owning and executing the fixes/gaps arising out of the reconciliation of reports.
- Ability to identify, troubleshoot, diagnose & respond to issues and requests.
- Responsible for reviewing the client agreements, generating orders and Invoices on time.
- Develop sales training materials to effectively onboard new hires and train the existing sales team; generate and maintain detailed documentation of other policies and processes.
Qualities:
- Strong data management abilities.
- Proficiency with Salesforce, Google Suite, and Microsoft Office.
- Strong communicator, both written & verbal.
- Possessing the initiative to create presentations and analyses from scratch to answer questions and look into the details and interpret the impact of key business drivers.
- An analytical thinker with superior problem solving and decision-making skills.
- Excellent multi-tasker who is always on it with stellar time and project management skills;understands the importance of planning to meet deadlines that include multiple review points and iterations.
- Extremely detail-oriented and organized with prior experience having gathered, structured, monitored, and validated data to ensure data integrity and detailed documentation.
Network Management Engineer Exp: 3.5-4 years
Network Management Engineer
Title : Network Management Engineer
Education : UG: B.Tech/B.E. in Computers/E&TC, BCA/ B.Sc. in Computers. PG :Any Postgraduate in Any Specialization
Years of Experience : 3.5- 4 Years
Notice Period: Immediate / 15 days
Work Location: Pune
Required Skills and Experience:
- Experience: 3.5 – 4 years
- Managing and maintaining the network, as well as network performance monitoring
- Identifying, installing, and maintaining upgrades to the network
- Setup, configuration, support, troubleshooting, and training to engineering staff for supported tools and infrastructure.
- Enhance existing and implement new tools to integrate with continuous delivery of systems and reporting.
- Work closely with management and technical teams on understanding the overall direction/scope of various projects and translate those into effective processes and artifacts.
- Provide effective solutions to complex Network Management engineering problems.
- Experience in DNS, Cisco IOS, Spectrum, HPNA, VPN, and Network Administration
- Understanding of SDLC methodologies and practices.
- Ability to multi-task with numerous activities running concurrently
- Experience as a Network Monitoring Tools (NMT).
- SME Experience with any of the following: BMC Entuity, BMC Network Automation, Spectrum, HP NNM, HPNA, Solarwinds Orion.
- Problem-solving. You’re often the first person called upon to deal with a problem, so troubleshooting and understanding key systems are essential.
- Strong interpersonal and communication skills, both written and verbal, as you’ll deal with technically-minded employees and non-technical colleagues alike.
Contact Person: Rupali Ahire
Email ID: rupali.ahire@dxsherpa.com
Technical Trainer Exp: 2-3 years
Technical Trainer
Title : Technical Trainer
Overall Experience : 2-3 Years
Work Location: Pune
Required Skills and Experience:
- Experience: 2 – 3 years
- Must have experience in delivering training on HTML, CSS, Java, JavaScript, Angular and JQuery
- Must be able to handle a team.
- Excellent communication and presentation skills
- Must have experience in Working on improving training process
- 2 years of experience delivering remote and onsite training
- Experience in developing training curriculum is advantage
- Good understanding of web applications, HTML, JavaScript, CSS, and jQuery
- Bachelor’s degree, Computer Science relate
- Familiarity with remote training platforms like Moodle
Job responsibilities:
- Should be able to work independently
- Delivering an internal training to keep our teams up-to-date
- Tracking teams with learning progress
- Developing training curriculum as per the latest versions and trends.
- Designing custom training in consultation with customers and senior project teams.
Contact Person: Shivani Kumar
Email ID: shivani.kumar@dxsherpa.com
ServiceNow developer Exp: 2+ years
ServiceNow developer
Title : Switch your career to Service Now development
Overall Experience : 2+ Years
Work Location: Pune/Bangalore
What we are looking for :
- Must be ready to learn and work on ServiceNow technology
- Aware of Best implementation approaches in ITSM technologies you are working
- Thorough understanding of ITSM modules
- Strong foundation in Development activities in BMC ITSM Cherwell or HPSM
- Strong foundation of debugging the issues at a deeper level
- Knowledge of CMDB
- Candidate should have a hands on experience in web service integrations
What you will do :
- Will work on ServiceNow Applications IT Service Management , IT Operations Management or Customer Service
Management - Scripting/implementing/administering of ServiceNow
- HR, Portal, Asset Management, CSM, Service Portal /CMS, ITOM
- Enterprise Application Integration: Active Directory and other ITSM Applications
Contact Person: Shivani Kumar
Email ID: shivani.kumar@dxsherpa.com
Marketing Executive Exp: 2 – 5 years
Marketing Executive
Title : Marketing Executive
Overall Experience : 2 to 5 Years
Work Location: Pune
Job Responsibilities:
- Work in association with other digital marketing executives and staff members towards developing and improving on company’s digital marketing programs
- Build and implement viable digital marketing strategies for the company
- Utilize the various online tools to promote company’s online image and brand
- Understand the concept of search engine optimization and how to improve on company’s image using it
- Assess the various online campaigns of the company to understand how to improve such and therefore improve on the company’s profitability.
Must Have:
- Posses search engines, web analytics, and business research tools acumen
- Solid computer skills, including MS Excel, web analytics and Google Adwords
- Proficiency with SEO/SEM campaigns
- Excellent communication and presentation skills
- Possess good understanding of web analytics and web designing
- Ability to handle budget management and pay per click advertising
- Ability to communicate excellently both in written and verbal forms
- Possess good knowledge of Photoshop, graphic designs, and HTML
- Possess top class Internet proficiency
- Ability to multitask and prioritize duties
- Ability to work under pressure and deliver top quality jobs consistently
- Possess positive attitude, sound judgement, and top level professionalism.
Contact Person: Manisha Singh
Email ID: manisha.singh@dxsherpa.com
Hiring for ServiceNow Developer’s with DX Sherpa Pvt Ltd Exp: 4 – 9 years
Hiring for ServiceNow Developer’s with DX Sherpa Pvt Ltd
Title : Hiring for ServiceNow Developer’s with DX Sherpa Pvt Ltd
Overall Experience : 4 to 9 Years
Required Location: Bangalore (Should be ready to travel- Domestic)
Role: Servicenow Developer
Job Description:
Service Now developer will be part of Information Management (IM) function. The developer should have hands-on experience on both development and support of Servicenow applications and would be working in close cooperation of the application owner and architect. The developer would play a key role in managing and maintaining a sound production environment. In addition, the consultant should be experienced in end to end incident / problem management. The consultant will work in an international, distributed and multi-functional team; using an agile mindset and methodology.
Qualifications:
- Service now implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset).
- Strong experience in Integrations with 3rd party tools using (web services, SOAP, email, MID, etc…).
- Hands-on experience developing using JavaScript.
- Hands-on experience working with relational databases.
- Experience developing ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules
- ServiceNow administration experience.
- ServiceNow Certified Application Developer is a plus.
RESPONSIBILITIES:
- Build service requests from customer requirements including requests, request items and tasks using workflows -to manage data flows from the customer to the support teams providing the service.
- Uses scripting tools and Servicenow functionality to create scripts to automate rote tasks being done in Service Now.
- Performs integrations and process automation using Servicenow Orchestration.
- Load, manipulate and maintain data between Service-now and other systems.
- Thorough understanding of ITIL/ITSM processes
- Performs system and integration testing with sample and live data Monitor health, usage and overall compliance of the application.
- Hands-on design, development and deployment experience with the Servicenow platform
Immediate joiners/people serving notice period are preferred.
Contact Person: Ketaki Lodh
Email ID: ketaki.lodh@dxsherpa.com
Inside Sales (Geography: USA) Exp: 2 – 5 years
Inside Sales (Geography: USA)
Title : Inside Sales Representative
Overall Experience : 2 to 5 Years
Work Location: Pune
Inside Sales Representative Responsibilities:
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers’ needs and identifying sales opportunities.
- Answering potential customers’ questions and sending additional information per email.
- Keeping up with service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of services offered.
- Staying informed about competing products and services.
- Upselling products and services.
- Researching and qualifying new leads.
- Closing sales and achieving sales targets.
Inside Sales Representative Requirements:
- Previous experience in an USA outbound Inside Sales.
- Previous experience with IT Services or software selling.
- Understanding of ITSM and Service Management is a plus.
- Proficiency in using LinkedIn, Microsoft Office and CRM software such as Hubspot.com.
- Excellent communication skills, both verbal and written.
- Good organizational skills and the ability to multitask.
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to achieve targets.
Solution Sales Executive Exp: 5 – 6 years
Solution Sales Executive
Title : Solution Sales Executive
Overall Experience : 5 to 6 Years
Required Location: Bangalore
Essential Functions:
- Ability to sell core ServiceNow Product/Platform and associated Professional Services
- Work on the sales plan to achieve quarterly and annual goals
- Works alongside Inside Sales Team on Lead Generation & Qualification
- Works with Marketing Team to develop custom tailored campaigns for prospects and clients in the defined territory.
- Closes sales by building rapport with potential clients; explaining products and services capabilities;
- Performs sales activities to achieve or exceed assigned sales objectives within assigned territory
- Identifies and researches prospects and clients
- Works with the Solution Consulting team to define the engagement scope
- Organizes and drives complex sales pursuits with support from internal and external partner eco-systems
- Perform Account Management function on all the accounts owned in the Territory
Skills/Qualifications:
Required Education and Experience
- Minimum of Bachelor’s Degree
- Minimum 5 years of experience in selling software products and services with a minimum experience of 2 years in selling ITSM tools.
- Outstanding verbal and written communication
- Proven track record of business development with consulting services and software products
- Successful use of sales methodologies from past
- Ability to utilize technology and tools provided to drive sales process and pursue new business
Contact Person: Pallavi Godbole
Email ID: pallavi.godbole@dxsherpa.com
Senior Marketing Executive Exp: 4 – 5 years
Solution Sales Executive
Title : Senior Marketing Executive
Experience : 4 – 5 years
Job Description :
DxSherpa Technologies is a premier ServiceNow partner with a purpose to help customers and employees growth exponentially by providing better work and great atmosphere. We are looking for self-motivated, Passionate and resourceful individuals to help us continue deliver exceptional services to our customers. At DxSherpa, we believe a dedicated and loyal employee is the most important asset of any organization.
Lead generation experience: 2 years
Marketing experience: 2 years
Education:
MBA Marketing from a registered institute (preferably tier A)
Language: English
- Have understanding of traditional and emerging marketing channels
- Good in Professional judgment and discretion that comes from years of experience in the field
- Establish marketing goals based on past performance and market forecast
- Create marketing strategies with team
- Research and analyze market trends, demographics, pricing schedules, competitor products, and other relevant information
- Work and lead the marketing staff to develop detailed marketing plans for all media channels and sales teams
- Approves and oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
- Identifying new customers and support sales and lead generation efforts
- Creating promotions with advertising managers
- Support and create marketing and Go-to-market plans
- Developing and managing advertising campaigns
- Support in organizing company conferences, trade shows, and major events
- Build brand awareness and positioning
- Developing end-to-end marketing campaigns
- Research demand for the organization’s products and services
- Handle social media accounts, public relation efforts, and content marketing
- Provide in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
- Work within the department budget to develop cost-effective marketing plans for each product or service
- Track all marketing and sales data and creates detailed written reports and verbal presentations
- Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
- Should have Excellent communication skills
- Candidate should have the ability to think creatively and innovatively
- Budget-management skills and proficiency
Sr. Marketing Executive
ServiceNow Senior developer Exp: 4 – 6 years
ServiceNow Senior developer
Title : ServiceNow Senior developer
Overall Experience : 4 -6 years
Work Location : Pune/Bangalore
Job Description :
DxSherpa Technologies is a premier ServiceNow partner with a purpose to help customers and employees growth exponentially by providing better work and great atmosphere. We are looking for self-motivated, Passionate and resourceful teams to help us deliver exceptional services to our customers. At DxSherpa, we believe a dedicated employee is the most important asset to our organization.
Education:
Bachelor of Engineering (BE) or Bachelor of Technology (B Tech) or Master of Computer Application (MCA) from a reputed institute/university
Language:English
- Minimum 4-6 years of experience in development and implementation projects
- Minimum 2 years of experience of working on ServiceNow Applications IT Service Management, IT Operations Management or Customer Service Management
- Experience in Scripting/implementing/ administering of ServiceNow
- Should possess the good understanding to Lead, mentor or guide the team
- Service Now-ITSM and experience with at least one or more Modules:
- HR, Portal, Asset Management, CSM, Service Portal /CMS, ITOM
- ITIL Foundation or ServiceNow Admin and Implementation certification will be an added advantage
- Enterprise Application Integration: Active Directory and other ITSM Applications
- Program Languages: JavaScript, CSS, HTML, Angular JS, Bootstrap, Server Side scripting, Jelly Script, jQuery
- Multi-Application Integrations
- Possess the ability to work independently with minimal management supervision
- Excellent Analytical, Logical, communication and problem-solving skills
ServiceNow Senior developer
ServiceNow Consultant Exp: 3 – 7 years
ServiceNow Consultant
Title: ServiceNow Consultant
Overall Experience: 3 -7 years
Work Location: Pune
Job Description:
DxSherpa Technologies is a premier ServiceNow partner with a purpose to help customers and employees growth exponentially by providing better work and great atmosphere. We are looking for self-motivated, Passionate and resourceful teams to help us deliver exceptional services to our customers. At DxSherpa, we believe a dedicated employee is the most important asset to our organization.
Language: English
- Consultant must have development + design experience
- Consultant must be clear communicator able to discuss and evaluate recruitments with client
- Scope will be mostly deploying service catalog items
- ServiceNow implementation certification is a must
- Good understanding of conducting ServiceNow workshops and technical design
- Excellent Development Skills
- Good in providing Developer guidance, testing, demos-pilots-development deliveries to key users, user training and go-live support
- Proficient in modules like Incident Management, Event Management, Change Management, CMDB & Configuration, Asset Management, product portfolio, asset portfolio, asset contracts, Service Catalog, Access Management, Knowledge Management, Discovery Management
- Excellent knowledge of Integrations with third party software
ServiceNow Consultant
ServiceNow Release & Platform Governance Exp: 7+ years
ServiceNow Release Platform Governance
Title : ServiceNow Release & Platform Governance
Overall Experience : 7+ years
Education: Bachelor of Engineering (BE) or Bachelor of Technology (B Tech) or Master of Computer Application (MCA) from a reputed institute/university
Language: English
Job Description :
- Minimum 7 yrs of ITSM Exp
- Strong understanding of ServiceNow platform architecture, applications and modules
- Experience with integrations between ServiceNow and other tools/systems
- Experience/exposure to ServiceNow HealthScan Tool & Report
- Worked on Platform Performance issues & End User Experience
- Performed Instance Cloning (pre & Post cloning steps)
- Performed ServiceNow Instance Upgrade
- Hands-on development experience with SOAP, RESTful API, scripting with ServiceNow.
- Developed Custom/Scoped Apps
- Enable Developers by providing best practices, designs, code reviews, solution advice etc.
- Proficient in Agile development and all phases of the Application Development Lifecycle
- Must be Service Now Certified
- Must be ITIL Certified
- Hands on experience on other Non ITSM suite – ITBM, HRSD, CSM, and GRC is preferred.
ServiceNow Release Platform Governance
Servicenow Functional consultant Exp: 4+ years
Functional Consultant / Business Analyst
Title : Servicenow Functional consultant
Overall Experience : 4+ years
Education: Bachelor of Engineering (BE) or Bachelor of Technology (B Tech) or Master of Business Administration
Language: English
Job Description :
- Work with customers gathering requirements, create project plans, communicate estimates, and testing finished products to ensure customer requirements are met
- Provide clear requirements to developer.
- Validation of the data in reports, widgets, dashboards build by developer
- Understands all ITIL, Asset, CMDB processes within Service Now
- Understanding of and experience working with IT Service Management processes (especially ASSET and CMDB)
- Evaluate, test and recommend new opportunities for enhancing our software and IT processes
- Strong writing, communication and presentation skill
- Good Inter personal behavioral pattern and experience to interact with customer
- Service Now certification( not mandatory)
- ITIL certified
- Agile trained/certified
Functional Consultant / Business Analyst
ServiceNow HR developer/Consultant Exp: 4 – 6 years
ServiceNow HR Developer
Title : ServiceNow HR developer/Consultant
Overall Experience : 4 -6 years
Work Location : Pune/Bangalore
Job Description :
DxSherpa Technologies is a premier ServiceNow partner with a purpose to help customers and employees growth exponentially by providing better work and great atmosphere. We are looking for self-motivated, Passionate and resourceful teams to help us deliver exceptional services to our customers. At DxSherpa, we believe a dedicated employee is the most important asset to our organization.
Education:
Bachelor of Engineering (BE) or Bachelor of Technology (B Tech) or Master of Computer Application (MCA) from a reputed institute/university
Language: English
- Development Experience on Web 2.0 Technologies (JavaScripting, CSS, HTML)
- Development Experience in ServiceNow (3 years minimum)
- Implement the Human Resources application in order to set up HR data
- Configure applications to work with the organization’s HR processes
- Strong experience with HR Service Management, Knowledge Management, Service Portal, Chat, Reporting, Integrations and HR Hub
- Demonstrated competence in the various HR functional areas, especially employee relations and change management
- Experience on Human Resources dashboards, reports, and other HR management modules to monitor and manage HR cases and employee satisfaction
- Design and develop new ServiceNow applications and services for HR Modules; including Case Management, HR Administration, Knowledge Base and Employee Service Centre
ServiceNow HR Developer
ServiceNow Engineer/Senior Engineer Exp: 1 – 4 years
Senior Engineer
Title: ServiceNow Engineer/Senior Engineer
Overall Experience: 1-4 Years.
Work location: Pune.
Job Description:
DxSherpa Technologies is a premier ServiceNow partner with a purpose to help customers and employees growth exponentially by providing better work and great atmosphere. We are looking for self-motivated, Passionate and resourceful teams to help us deliver exceptional services to our customers. At DxSherpa, we believe a dedicated employee is the most important asset to our organization.
Education:
Bachelor of Engineering (BE) or Bachelor of Technology (B Tech) or Master of Computer Application (MCA)
Language: English
- Selected candidates will be Trained on technologies in Service now for 3-4 months and then recruited to work as developers /Engineer/ support Engineer in IT Service Management(ITSM) area depending on the training received
- Hands on experience on ServiceNow
- Ample knowledge on Remedy
- Experience on JAVA and Javascripts
- Knowledge on HTML, CSS, Database
- Hands on experience on integrations with Service now
- Good communication skills
- Willing to learn new skills
Contact Person: Ketaki Lodh
Email: ketaki.lodh@dxsherpa.com
Senior Engineer
Inside Sales Executive (USA) Exp: 4 – 8 years
Inside Sales Executive
Title : Inside Sales Executive (USA)
Overall Experience : 4 to 8 Years
Job Description:
DxSherpa Technologies is a premier ServiceNow partner with a purpose to help customers and employees growth exponentially by providing better work and great atmosphere. We are looking for self-motivated, Passionate and resourceful individuals to help us continue deliver exceptional services to our customers. At DxSherpa, we believe a dedicated and loyal employee is the most important asset of any organization.
Lead generation experience: Minimum 4 years (preferable Europe and USA region)
Education: MBA
Language: English
- Relevant Experience IT Sales/ Inside Sales/ Lead Generation Target Geography USA
- Experience in generating leads for RIM (Remote Infrastructure Management) Services in US market is mandatory
- Have understanding of traditional and emerging marketing channels
- Research and analyze market trends, demographics, pricing schedules, competitor products, and other relevant information
- Minimum 2-3 experience in the similar role
- Should be well versed with USA market and Proficient in Market Research
- Should know how to use Social Media(LinkedIn) and other tools for lead generation
- Background in Inside Sales for Enterprise level products Cold-calling in order to create interest in products and services
- Generate new business leads and arrange meetings
- Data Base generation through LinkedIn and similar websites
- Identifying and developing new business through networking and courtesy and follow-up calls
- Meeting sales targets set by managers and contributing to team targets
- Track all marketing and sales data and creates detailed written reports and verbal presentations
- Should have excellent communication skills
Inside Sales Executive
Director Sales – ServiceNow North America(Remote)
Director Sales – ServiceNow
Title : Director Sales – ServiceNow, North America
Company : DxSherpa Technologies http://dxsherpa.com
Work Location : Position Location: Remote within North America
Company Information:
DxSherpa is high growth company in ServiceNow and Digital enterprise solutions space. We are investing heavily in growing our business with AI, Automation and Digital workflow solutions and services.
DxSherpa Technologies is a Premier ServiceNow Partner. We are a global company serving medium to large enterprises to maximize the utilization of ServiceNow Platform that help customers to get high returns in terms of profitability and growth with our value-added services..
Headquartered in Pune, India, DxSherpa has customers in Europe, North America and India.
Position Summary:
The Director Sales is responsible for the strategic market development, managing and executing sales strategy, sales plans, setting and measuring sales goals, negotiating customer contracts, maintaining senior level customer relationships, managing partner relationships, and managing as well as developing the sales team.We are looking for self-motivated, passionate and resourceful Sales leaders to help us continue deliver exceptional services and solutions to our customers in the North America Region.
Responsibilities
- Increase DxSherpa’s market share/penetration by developing a marketing plan and identifying new markets and prospective customers.
- Deliver bookings and revenue for DxSherpa within the region consistent with the target/budget.
- Determine sales targets and keep weekly forecast updates.
- Develop a team of account managers and ISR to ensure activity is aligned with overall organisation strategy.
- Increase DxSherpa’s market share/penetration by developing a marketing plan and identifying new markets and prospective customers.
- Responsible for customer satisfaction and for developing strong customer relationships at senior levels to secure long-term commitment. Deliver support and feedback as needed
- Provide timely and consistent reporting to management and Business Units about competitive outlook within the region.
- A priority responsibility will be to develop the selling strategy and team needed to significantly expand our footprint in the region.
Requirement
- 10+ years of successful sales and account management leadership experience working with ServiceNow North America ecosystem
- Experience working in high growth environments and closing deals with midsize and large enterprise companies
- Excellent communication skills with the ability to articulate the value and distinct feature sets of the solution and services
- Empathetic to customer needs with a strong focus on customer success and building long term relationship
- Collaborate with Marketing and Business Development teams to gain access to target customers
- Coach sales professionals to penetrate accounts, captivate decision makers, and overcome selling obstacles.
- Provide timely and consistent reporting to management and Business Units about competitive outlook within the region.
- Proven, repeatable ability to build new customer portfolios from scratch selling solutions and services in ServiceNow, automation and conversational AI space
- Able to travel 50% in the region, and occasionally globally
Director Sales – ServiceNow
Struggling to find the right job fit?
Send your CV at Careers@dxsherpa.com with your specialization
and expectations our HR team will get in touch with you