Title :
Inside Sales Representative

Experience
: 2-6 years

Target Geography:
USA (flexible to work till 2 AM IST)

Location :
Pune

Inside Sales Representative :

• Previous experience in an USA outbound Inside Sales.
• Understanding of Servicenow or ITSM and Service Management is a plus.
• Proficiency in using LinkedIn, Microsoft Office and CRM software such as Hubspot.com.
• Excellent communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Ability to achieve targets.

Apply Now

Title :
Business Development Executive

Experience
: 5+ years

Location :
Bangalore

Main
Essential Functions :

• Ability to sell core ServiceNow Product/Platform and associated Professional Services
• Creates and executes an individual sales plan to achieve quarterly and annual goals
• Works alongside Inside Sales Team on Lead Generation & Qualification
• Works with Marketing Team to develop custom tailored campaigns for prospects and clients in the defined territory.
• Closes sales by building rapport with potential clients; explaining products and services capabilities;
• Performs sales activities to achieve or exceed assigned sales objectives within assigned territory
• Identifies and researches prospects and clients
• Works with the Solution Consulting team to define the engagement scope
• Organizes and drives complex sales pursuits with support from internal and external partner eco-systems
• Perform Account Management function on all the accounts owned in the Territory

Education &
Skills/Qualifications :

Required Education and Experience

• Minimum of Bachelor’s Degree
• 6-7 years of experience in selling software products and services with a minimum 2 years of experience to sell either IT Service/Project Management or Customer Service Management tools.
• Outstanding verbal and written communication
• Proven track record of business development with consulting services and software products
• Successful use of sales methodologies from past
• Ability to utilize technology and tools provided to drive sales process and pursue new business

Apply Now

Title :
Project Manager/Service Delivery Manager

Experience
: 2-3 years

Location :
Pune

Main
Responsibilities :

• Create & manage project plans
• Help define project scope, goals and deliverables
• Define project schedules, allocate resources and monitor progress
• Manage project team
• Manage budget
• Allocate project resources
• Create schedule and project timeline
• Track deliverables
• Support and direct team
• Lead quality assurance
• Monitor and report on project progress
• Lead process of issue identification and resolution
• Identifies and resolves issues and risks
• Monitor and manage scope
• Work multiple projects simultaneously
• Present to stakeholders reports on progress as well as problems and solutions
• Implement and manage change when necessary to meet project outputs
• Evaluate and assess result of project
• Implements change practices
• Lead meetings and set expectations for project team

Education &
Experience :

• Project management qualification (PMP), Prince2 or equivalent
• Should have good knowledge on Project Management Methodology at least Waterfall &
  Agile. DevOps will be added advantage
• Theoretical and practical project management knowledge
• Knowledge of techniques and tools
• 2 – 3 years of experience as a project manager
• ITIL or ITSM certifications preferred
• Experience in strategic planning, risk management and/or change management
• Proficiency in project management software tools
• Good communications skills, with customers, team and stakeholders
• Customer-focused mindset

Competencies :

• Critical thinking and problem solving
• Excellent decision-making and leadership capabilities
• Contract negotiation
• Conflict resolution experience
• Adaptability
• Able to tolerate stress

Apply Now

Title :
Motion Graphics Artist

Experience
: 4+ years

Location :
Pune

We are currently
hiring a Motion Graphics Artist who will work closely with the marketing team, and
other key stakeholders to brainstorm and create high quality video content that
reflect branding priorities.

Main
Responsibilities :

• – Creating and delivering motion graphics video
• – Working with art and creative teams to select audio, video, colors, animation, etc.
• – Editing video footage and adding effects/elements to enhance motion graphics
• – Staying up to date on the latest graphic design techniques

Key Requirements :

• – You have prior experience as a Motion Graphics Designer as well as a strong portfolio
  of sample projects
• – You possess strong knowledge of Adobe After Effects, Adobe Premiere Pro, Adobe
  Illustrator, Adobe Photoshop
• – You are organized and can prioritize effectively
• – You have excellent communication skills and can clearly articulate your ideas
• – You are a strong team player who can collaborate effectively with different
  stakeholders

Apply Now

Title :
People Manager Duties and Responsibilities

Experience
: 6-7 Years

Position:
2

Personnel
management: should be capable to supervise and evaluate employees, all of
which require strong management skills

Communication
skills: excellent verbal and written communication skills are essential
for this job

Analytical
thinking: excellent analytical skills to evaluate employees

Interpersonal
skills: should be able to effectively communicate with employees about
their needs and concerns

Attention to
detail: excellent observation and attention skills

Assess Staffing
Needs: should be able to assess the business’s staffing needs and
determine how many employees are needed to meet the mark

Evaluate
Employees: should regularly evaluate employees to determine how well
they’re fulfilling their job and whether or not they’re meeting company standards for
professionalism, attendance, and work performance.

Supervise Staff:
People managers should supervise all staff members to determine how well they
function in their jobs on a day-to-day basis. This includes creating written evaluations
for other management staff to read.

Process Employee
Leave and Vacation Requests: Capable of effectively managing leaves &
pass this information to relevant managers and supervisors.

Manage Employee
Relations: Should be able to understand employees problem they have with
co-workers and managers, and raise it with upper-level management.

Advise Upper
Management: should understand various organizational level policies,
issues concerning sexual harassment, employee relations, and other staff matters &
raise it with upper management on timely manner.

Apply Now

Title :
Sales Operational Support

Overall Experience
: 5-7 Years

No of Position:
1

Job description:
Work with the sales team to gather, analyze and align the requirements within
our Salesforce CRM and other analytical tools to meet key business objectives.

Roles and
Responsibilities:

• Identify gaps & provide recommendations for data quality improvements including
  process changes & data cleansing.
• Work closely with leadership and sales team to identify systems, data, or process needs
  that can drive revenue growth; streamline the sales process.
• To drive process improvement initiatives.
• Directly responsible for new and existing sales reporting including dashboard
  development on Salesforce.
• Salesforce administration includes setup, roles & profiles, permissions, record
  types, user management, object relationships including custom fields & functions
  & maintenance.
• Take charge of sales force automation projects.
• Manage Salesforce data and other integrations.
• Understanding about Account Management, Opportunity Management & Pipeline
  forecasting.
• Support and produce weekly, monthly, and quarterly sales reporting deliverables to the
  organization.
• Owning and executing the fixes/gaps arising out of the reconciliation of reports.
• Ability to identify, troubleshoot, diagnose & respond to issues and requests.
• Responsible for reviewing the client agreements, generating orders and Invoices on time.
• Develop sales training materials to effectively onboard new hires and train the existing
  sales team; generate and maintain detailed documentation of other policies and
  processes.

Qualities:

• Strong data management abilities.
• Proficiency with Salesforce, Google Suite, and Microsoft Office.
• Strong communicator, both written & verbal.
• Possessing the initiative to create presentations and analyses from scratch to answer
  questions and look into the details and interpret the impact of key business drivers.
• An analytical thinker with superior problem solving and decision-making skills.
• Excellent multi-tasker who is always on it with stellar time and project management
  skills;understands the importance of planning to meet deadlines that include multiple
  review points and iterations.
• Extremely detail-oriented and organized with prior experience having gathered,
  structured, monitored, and validated data to ensure data integrity and detailed
  documentation.

Apply Now

Title :
Network Management Engineer

Education
: UG: B.Tech/B.E. in Computers/E&TC, BCA/ B.Sc. in Computers. PG :Any
Postgraduate in Any Specialization

Years of
Experience : 3.5- 4 Years

Notice Period:
Immediate / 15 days

Work Location:
Pune

Required Skills
and Experience:

• Experience: 3.5 – 4 years
• Managing and maintaining the network, as well as network performance monitoring
• Identifying, installing, and maintaining upgrades to the network
• Setup, configuration, support, troubleshooting, and training to engineering staff for
  supported tools and infrastructure.
• Enhance existing and implement new tools to integrate with continuous delivery of
  systems and reporting.
• Work closely with management and technical teams on understanding the overall
  direction/scope of various projects and translate those into effective processes and
  artifacts.
• Provide effective solutions to complex Network Management engineering problems.
• Experience in DNS, Cisco IOS, Spectrum, HPNA, VPN, and Network Administration
• Understanding of SDLC methodologies and practices.
• Ability to multi-task with numerous activities running concurrently
• Experience as a Network Monitoring Tools (NMT).
• SME Experience with any of the following: BMC Entuity, BMC Network Automation, Spectrum,
  HP NNM, HPNA, Solarwinds Orion.
• Problem-solving. You’re often the first person called upon to deal with a problem, so
  troubleshooting and understanding key systems are essential.
• Strong interpersonal and communication skills, both written and verbal, as you’ll deal
  with technically-minded employees and non-technical colleagues alike.

Contact Person:
Rupali Ahire

Email ID: rupali.ahire@dxsherpa.com

Apply Now

Title :
Technical Trainer

Overall Experience
: 2-3 Years

Work Location:
Pune

Required Skills
and Experience:

• Experience: 2 – 3 years
• Must have experience in delivering training on HTML, CSS, Java, JavaScript, Angular and
  JQuery
• Must be able to handle a team.
• Excellent communication and presentation skills
• Must have experience in Working on improving training process
• 2 years of experience delivering remote and onsite training
• Experience in developing training curriculum is advantage
• Good understanding of web applications, HTML, JavaScript, CSS, and jQuery
• Bachelor’s degree, Computer Science relate
• Familiarity with remote training platforms like Moodle

Job
responsibilities:

• Should be able to work independently
• Delivering an internal training to keep our teams up-to-date
• Tracking teams with learning progress
• Developing training curriculum as per the latest versions and trends.
• Designing custom training in consultation with customers and senior project teams.

Contact Person:
Shivani Kumar

Email ID:
shivani.kumar@dxsherpa.com

Apply Now

Title :
Switch your career to Service Now development

Overall Experience
: 2+ Years

Work Location:
Pune/Bangalore

What we are
looking for :

• Must be ready to learn and work on ServiceNow technology
• Aware of Best implementation approaches in ITSM technologies you are working
• Thorough understanding of ITSM modules
• Strong foundation in Development activities in BMC ITSM Cherwell or HPSM
• Strong foundation of debugging the issues at a deeper level
• Knowledge of CMDB
• Candidate should have a hands on experience in web service integrations

What you will do :

• Will work on ServiceNow Applications IT Service Management , IT Operations Management or
  Customer Service
  Management
• Scripting/implementing/administering of ServiceNow
• HR, Portal, Asset Management, CSM, Service Portal /CMS, ITOM
• Enterprise Application Integration: Active Directory and other ITSM Applications

Contact Person:
Shivani Kumar

Email ID:
shivani.kumar@dxsherpa.com

Apply Now

Title :
Hiring for ServiceNow Developer’s with DX Sherpa Pvt Ltd

Overall Experience
: 4 to 9 Years

Required Location:
Bangalore (Should be ready to travel- Domestic)

Role:
Servicenow Developer

Job Description:

Service Now developer will be part
of Information Management (IM) function. The developer should have hands-on experience on
both development and support of Servicenow applications and would be working in close
cooperation of the application owner and architect. The developer would play a key role in
managing and maintaining a sound production environment. In addition, the consultant should
be experienced in end to end incident / problem management. The consultant will work in an
international, distributed and multi-functional team; using an agile mindset and
methodology.

Qualifications:

• Service now implementation experience in ITSM modules (Incident, Problem, Change, CMDB
  & Asset).
• Strong experience in Integrations with 3rd party tools using (web services, SOAP, email,
  MID, etc…).
• Hands-on experience developing using JavaScript.
• Hands-on experience working with relational databases.
• Experience developing ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros,
  Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes,
  Security Rules
• ServiceNow administration experience.
• ServiceNow Certified Application Developer is a plus.

RESPONSIBILITIES:

• Build service requests from customer requirements including requests, request items and
  tasks using workflows -to manage data flows from the customer to the support teams
  providing the service.
• Uses scripting tools and Servicenow functionality to create scripts to automate rote
  tasks being done in Service Now.
• Performs integrations and process automation using Servicenow Orchestration.
• Load, manipulate and maintain data between Service-now and other systems.
• Thorough understanding of ITIL/ITSM processes
• Performs system and integration testing with sample and live data Monitor health, usage
  and overall compliance of the application.
• Hands-on design, development and deployment experience with the Servicenow platform

Immediate
joiners/people serving notice period are preferred.

Contact Person:
Ketaki Lodh

Email ID:
ketaki.lodh@dxsherpa.com

Apply Now

Title :
ServiceNow Senior developer

Overall Experience
: 4 -6 years

Work Location
: Pune/Bangalore

Job Description
:
DxSherpa Technologies is a premier ServiceNow partner with a purpose to help customers
and employees growth exponentially by providing better work and great atmosphere. We are
looking for self-motivated, Passionate and resourceful teams to help us deliver
exceptional services to our customers. At DxSherpa, we believe a dedicated employee is
the most important asset to our organization.

Education:
Bachelor of Engineering (BE) or Bachelor of Technology (B Tech) or Master of Computer
Application (MCA) from a reputed institute/university

Language:English

• Minimum 4-6 years of experience in development and implementation projects
• Minimum 2 years of experience of working on ServiceNow Applications IT Service
  Management, IT Operations Management or Customer Service Management
• Experience in Scripting/implementing/ administering of ServiceNow
• Should possess the good understanding to Lead, mentor or guide the team
• Service Now-ITSM and experience with at least one or more Modules:
  • HR, Portal, Asset Management, CSM, Service Portal /CMS, ITOM
• ITIL Foundation or ServiceNow Admin and Implementation certification will be an added
  advantage
• Enterprise Application Integration: Active Directory and other ITSM Applications
• Program Languages: JavaScript, CSS, HTML, Angular JS, Bootstrap, Server Side
  scripting, Jelly Script, jQuery
• Multi-Application Integrations
• Possess the ability to work independently with minimal management supervision
• Excellent Analytical, Logical, communication and problem-solving skills

Apply Now

Title:
ServiceNow Consultant

Overall
Experience: 3 -7 years

Work Location:
Pune

Job
Description:
DxSherpa Technologies is a premier ServiceNow partner with a purpose to help customers
and employees growth exponentially by providing better work and great atmosphere. We are
looking for self-motivated, Passionate and resourceful teams to help us deliver
exceptional services to our customers. At DxSherpa, we believe a dedicated employee is
the most important asset to our organization.

Language:
English

• Consultant must have development + design experience
• Consultant must be clear communicator able to discuss and evaluate recruitments with
  client
• Scope will be mostly deploying service catalog items
• ServiceNow implementation certification is a must
• Good understanding of conducting ServiceNow workshops and technical design
• Excellent Development Skills
• Good in providing Developer guidance, testing, demos-pilots-development deliveries to
  key users, user training and go-live support
• Proficient in modules like Incident Management, Event Management, Change Management,
  CMDB & Configuration, Asset Management, product portfolio, asset portfolio, asset
  contracts, Service Catalog, Access Management, Knowledge Management, Discovery
  Management
• Excellent knowledge of Integrations with third party software

Apply Now

Title :
ServiceNow Release & Platform Governance

Overall Experience
: 7+ years

Education:
Bachelor of Engineering (BE) or Bachelor of Technology (B Tech) or Master of
Computer Application (MCA) from a reputed institute/university

Language:
English

Job Description
:

• Minimum 7 yrs of ITSM Exp
• Strong understanding of ServiceNow platform architecture, applications and modules
• Experience with integrations between ServiceNow and other tools/systems
• Experience/exposure to ServiceNow HealthScan Tool & Report
• Worked on Platform Performance issues & End User Experience
• Performed Instance Cloning (pre & Post cloning steps)
• Performed ServiceNow Instance Upgrade
• Hands-on development experience with SOAP, RESTful API, scripting with ServiceNow.
• Developed Custom/Scoped Apps
• Enable Developers by providing best practices, designs, code reviews, solution advice
  etc.
• Proficient in Agile development and all phases of the Application Development Lifecycle
• Must be Service Now Certified
• Must be ITIL Certified
• Hands on experience on other Non ITSM suite – ITBM, HRSD, CSM, and GRC is preferred.

Apply Now

Title :
Servicenow Functional consultant

Overall Experience
: 4+ years

Education:
Bachelor of Engineering (BE) or Bachelor of Technology (B Tech) or Master of
Business Administration

Language:
English

Job Description
:

• Work with customers gathering requirements, create project plans, communicate estimates,
  and testing finished products to ensure customer requirements are met
• Provide clear requirements to developer.
• Validation of the data in reports, widgets, dashboards build by developer
• Understands all ITIL, Asset, CMDB processes within Service Now
• Understanding of and experience working with IT Service Management processes (especially
  ASSET and CMDB)
• Evaluate, test and recommend new opportunities for enhancing our software and IT
  processes
• Strong writing, communication and presentation skill
• Good Inter personal behavioral pattern and experience to interact with customer
• Service Now certification( not mandatory)
• ITIL certified
• Agile trained/certified

Apply Now

Title :
ServiceNow HR developer/Consultant

Overall Experience
: 4 -6 years

Work Location
: Pune/Bangalore

Job Description
:
DxSherpa Technologies is a premier ServiceNow partner with a purpose to help customers
and employees growth exponentially by providing better work and great atmosphere. We are
looking for self-motivated, Passionate and resourceful teams to help us deliver
exceptional services to our customers. At DxSherpa, we believe a dedicated employee is
the most important asset to our organization.

Education:
Bachelor of Engineering (BE) or Bachelor of Technology (B Tech) or Master of Computer
Application (MCA) from a reputed institute/university

Language:
English

• Development Experience on Web 2.0 Technologies (JavaScripting, CSS, HTML)
• Development Experience in ServiceNow (3 years minimum)
• Implement the Human Resources application in order to set up HR data
• Configure applications to work with the organization’s HR processes
• Strong experience with HR Service Management, Knowledge Management, Service Portal,
  Chat, Reporting, Integrations and HR Hub
• Demonstrated competence in the various HR functional areas, especially employee
  relations and change management
• Experience on Human Resources dashboards, reports, and other HR management modules to
  monitor and manage HR cases and employee satisfaction
• Design and develop new ServiceNow applications and services for HR Modules; including
  Case Management, HR Administration, Knowledge Base and Employee Service Centre

Apply Now

Title:
ServiceNow Engineer/Senior Engineer

Overall
Experience: 1-4 Years.

Work
location: Pune.

Job Description:

DxSherpa Technologies is a premier ServiceNow partner with a purpose to help customers
and employees growth exponentially by providing better work and great atmosphere. We are
looking for self-motivated, Passionate and resourceful teams to help us deliver
exceptional services to our customers. At DxSherpa, we believe a dedicated employee is
the most important asset to our organization.

Education:

Bachelor of Engineering (BE) or Bachelor of Technology (B Tech) or Master of Computer
Application (MCA)

Language:
English

• Selected candidates will be Trained on technologies in Service now for 3-4 months and
  then recruited to work as developers /Engineer/ support Engineer in IT Service
  Management(ITSM) area depending on the training received
• Hands on experience on ServiceNow
• Ample knowledge on Remedy
• Experience on JAVA and Javascripts
• Knowledge on HTML, CSS, Database
• Hands on experience on integrations with Service now
• Good communication skills
• Willing to learn new skills

Contact
Person: Ketaki Lodh

Email:
ketaki.lodh@dxsherpa.com

Apply Now